Shipping policy

Shipping Policy for Gashee

Order Processing:

  • Processing Time: Orders are processed within 1-2 business days.
  • Business Days: Monday to Friday, excluding holidays.

Shipping Methods & Delivery Times:

  • Standard Shipping: 5-7 business days.
  • Expedited Shipping: 2-3 business days.

Shipping Rates:

  • Standard Shipping: Calculated at checkout.
  • Expedited Shipping: Calculated at checkout.
  • Overnight Shipping: Calculated at checkout.

International Shipping:

  • Availability: We ship to select countries. Check availability at checkout.
  • Delivery Times: Vary by destination, typically 7-14 business days.
  • Customs and Duties: Customers are responsible for any customs fees, duties, and taxes.
  • *NOTE: If international shipment is refused, abandoned, or returned due to unpaid custom duties, taxes or import fees, funds will only be processed after the merchandise has been returned to and inspected by us. Original shipping charges are non-refundable, and any return shipping charges, custom fees , or carrier charges incurred as a result of the refusal may be deducted from the refund.

Order Tracking:

  • Tracking Number: Provided via email once the order is shipped.
  • Tracking Link: Available in your account and shipping confirmation email.

Address Changes:

  • Changes: Must be requested within 24 hours of placing the order.

Lost or Damaged Items:

  • Claims: Must be reported within 7 days of receipt.
  • Process: Contact our customer service with order details and photos of the damage.

Contact Us:

  • Customer Service: For any shipping-related inquiries, contact us at info@gashee.com.

Thank you for choosing Gashee. We strive to provide the best service and ensure your products reach you promptly and safely.